The world is changing, and emergency communications centers are changing, too. As technology evolves, next-generation computer-aided dispatch (CAD) tools are…
Within an emergency communications center, every second counts. A fast, efficient response can determine an outcome, but how can comms…
In today’s high-tech world, information overload plagues nearly every industry. Public safety emergency communication centers are no exception. Call-takers and…
In today’s world, headline-grabbing emergencies are happening more frequently in more places. It’s hard to watch television, listen to the…
It was the early 90s. I had a break after my college classes, so went home for lunch. At first,…
