In April 2011, the southeastern United States experienced one of the worst tornado outbreaks in history. According to the National…
The Richmond Department of Emergency Communications, Preparedness, and Response (DECPR) in Virginia is one of the busiest emergency communications centers…
In Frankfurt, Germany, Stadtwerke Verkehrsgesellschaft Frankfurt am Main (VGF) uses Hexagon’s advanced video management software, Qognify VMS, industry-leading computer-aided dispatch…
Call-takers and dispatchers operate under stressful conditions at the center of dynamic and complex systems. To balance units’ workloads and…
As demands increase, expectations of first responders evolve and staff numbers dwindle, the need for steadfast support has never been…
