VODCAST: Supporting public safety employee well-being
Public safety is a high-stress industry, and first responders, dispatchers and other front-line employees can suffer from high rates of…
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Browsing: Next Generation 911
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Enabling NG911: 6 steps to support NG911 adoption
Everything emergency communications centers (ECCs) do starts with a call or an incident, and as we move toward full adoption…
Looking back: The evolution of public safety platforms
Under pressure to digitally transform, public safety agencies and their technology have evolved over time. Cell phones weren’t always smart,…
On-prem or in the cloud: Flexibility with HxGN OnCall
Equipping public safety agencies of all sizes with modernized capabilities including call-taking and dispatch, records, analytics, major event management and…
Implementing NG9-1-1: What you need & what you need to know
The world is changing, and emergency communications centers are changing, too. As technology evolves, next-generation computer-aided dispatch (CAD) tools are…
