The public safety community has been engaged in Next Generation 911 (NG911) modernization for the past two decades. In this vodcast, Hexagon’s Jack Williams and Chris Carver talk about the complexities of NG911: what it is, what the benefits are and what challenges agencies might face in adopting it.
“Next Generation 911 revolutionizes the ability of 911 centers and emergency communication centers and 911 professionals all around the United States, in Canada and other places where Next Generation is being implemented. It allows them to do their jobs more effectively, which leads us to safer communities and more successful public safety organizations.”
– Chris Carver, sales director, eastern U.S. public safety