From the PSAP to the field, the CAD system is the backbone of any response. The ability for first responders to see what a dispatcher sees – including intelligent mapping – and the access to update event details and send and receive messages from the field improves productivity and safety, regardless of the size of the communications center.
Watch as Onondaga County (Syracuse, NY) Department of Emergency Communications 911 Center’s Kevin Spraker talks about why his organization loves Hexagon’s CAD solution and the components of Hexagon technology his team can’t live without.
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