ASAP to PSAP: Richmond, Virginia’s Bill Hobgood Receives Inaugural CSAA Public Sector Award

Over the last several years, Bill Hobgood, project manager, public safety team in the department of information technology, City of Richmond, Virginia, has worked hard to promote and implement automated secure alarm protocol (ASAP), a program which reduces alarm notification processing time between alarm monitoring companies and public safety answering points (PSAP).

In late June, the Central Station Alarm Association International (CSAA) presented Hobgood with its inaugural Public Sector Award at the Electronic Security Expo in Baltimore, Maryland.

In 2011, the ASAP initiative was launched by the alarm industry in a cooperative effort between the Association of Public Communications Officials (APCO) and CSAA. That same year, Hobgood partnered with Intergraph to develop and implement an ASAP to PSAP solution for the City of Richmond that leveraged Intergraph’s industry-leading Computer-Aided Dispatch system (I/CAD). Richmond’s ASAP program was one of two pilot programs in the U.S.

Hobgood has become a prominent thought leader and subject matter expert on the initiative, presenting at numerous public safety industry events and helping other PSAPs around the country implement ASAP programs.

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