As demands increase, expectations of first responders evolve and staff numbers dwindle, the need for steadfast support has never been greater. At Hexagon, CAD is our business, and we understand the gravity of the challenges you face.
As a dedicated CAD vendor, Hexagon offers proven solutions tailored to public safety’s unique needs. We know that in this field, implementing new technology isn’t just about innovation — it’s about ensuring the continuity of service where lives are at stake.
We’ve been in this business long before CAD systems had maps, and our commitment is unwavering. Even the smallest change can impact performance, and we’re here to make sure your operations run smoothly, every step of the way.
Agencies need a partner they can trust to develop technology according to their needs, implement it, provide extensive user training and stay around for the life of the technology to offer support. This sounds simple, but in today’s public safety tech climate, vendors are coming and going, leaving agencies vulnerable.
At Hexagon, we’re here for the long haul.
CAD is our core business, and it’s backed by a legacy that stretches over decades. Since the 1990s, we’ve been at the forefront of public safety technology, adapting our systems to meet the expanding needs of agencies worldwide.
Why trust HxGN OnCall Dispatch for your CAD needs?
As the backbone of modern public safety operations, HxGN OnCall Dispatch offers next-generation incident management that’s trusted by agencies globally. Whether in the PSAP, emergency control room, station or on the go, our CAD solutions provide unmatched reliability and functionality where it’s needed most.
Leading the public safety AI revolution
As AI starts to be used across many industries, the public sector is an ideal candidate for adopting this innovation to make public safety responses more effective and reliable.
At Hexagon, we believe that AI should assist the human decision-maker, serving as a real-time blind spot detector that sifts through real-time operational data to automatically detect trends, patterns, similarities and anomalies in real time to provide comprehensive situational awareness.
This is why we recently launched HxGN OnCall Dispatch | Smart Advisor, which leverages AI and machine learning to give users richer, actionable insights that would otherwise go unseen. This patented solution also reinforces our commitment to R&D and ongoing product innovation in public safety.
As a virtual blind spot detector, Smart Advisor provides real-time actionable insights during complex emergencies, from large, rapid-onset events to repeat offenses and linked incidents.
Detecting more patterns and connections between events by applying real-time data analysis, it empowers decision-makers to intervene earlier and more effectively to improve outcomes, speed recovery and reduce impacts on communities.
Go beyond dispatch with Hexagon
While CAD is at the heart of what we do, Hexagon’s public safety platform goes beyond dispatch. We provide comprehensive solutions, including collaboration portals, records management systems, analytics and tools for major event planning.
Our modern, adaptive platform is designed to meet the challenges of today’s public safety landscape, but our commitment to CAD remains at the core — because we know that in public safety, getting dispatch right is the foundation for everything else.
