EPB Smart Grid Generates $2.7 Billion in First Decade

Established in Chattanooga, Tennessee in 1935, EPB is one of the largest publicly owned providers of electric power in the United States. The city-owned distribution and telecommunications company provides power to consumers in the greater Chattanooga area.

This year, EPB’s smart grid documented $2.7 billion in community benefit in the grid’s first decade.

How did EPB get there?

In the early 2000s, EPB decided a smart grid would best position its customers, and the region, for the future. EPB searched for a smart grid based on a fiber optic communications infrastructure, which would deliver state-of-the-art communications services to homes and businesses and provide advanced communication options such as broadband and video. As part of the plan to connect fiber to the home and later provide advanced communications services to its customers, EPB needed to design fiber routes and monitor the connectivity of the best route for the most customers.

The utility also needed an electric system that would better communicate with its customers and allow it to have more control over energy use management, while also identifying and restoring power outages more quickly.

Building on its partnership with Hexagon

Already a Hexagon customer, EPB partnered with the technology company to build a fiber optic smart grid using its advanced telecommunications GIS software. The solution was used to implement EPB’s original electric model, so it was the logical choice to leverage the same technology with add-on features for its fiber optic model since the models share many of the same data elements.

In 2009, EPB implemented its Fiber to the Home (FTTH) project by adding fiber enhancements to Hexagon’s electric model. Shaped by Hexagon’s utility GIS solution, the infrastructure is shared with FTTH operations and billing system to support automatic provisioning of the optical network terminals at the customer premise.

Realizing results

In September 2010, EPB became the first company in the U.S. to offer one gigabit-per-second internet speed, a critical component of next-generation technology innovation and economic development. The exclusive capability attracted worldwide attention and earned Chattanooga the nickname “Gig City.”

EPB also installed 1,170 automated interruptible switches (intellirupters) as part of its smart grid project. The utility uses Hexagon technology to model these intellirupters as part of the electric and fiber optic network. A tornado event in 2012 proved the ability of the smart grid to respond to outages by automatically restoring power to many of the 3,600 affected homes.

Billions in benefits

In 2021, an independent study of EPB’s smart grid documented $2.7 billion in community benefit in the grid’s first 10 years of life. The study cited job creation, lower unemployment, decreased power outages and environmental damage, and Smart City research funding as contributors. The study also mentioned the grid’s role in accommodating a 75% increase in internet bandwidth usage per day during the COVID-19 pandemic.

Chattanooga was also selected as one of only two U.S. cities in a new global Smart City “tech test,” which seeks to identify sustainable, equitable practices to utilize energy, transportation, health care, and communications through its connected infrastructure.

View the case study here.

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